All Systems Operational

Uptime over the past 90 days. View historical uptime.
iLoan System Operational
Production Operational
System Platform API services Operational
Pre-Production Operational
CDN Service Operational
iLoan Onboard Operational
Infrastructure Operational
Session management Operational
Onboard API Operational
PDF generation Operational
Onboarding Operational
Onboarding app provider Operational
DigiD Operational
MijnOverheid Operational
UWV Operational
Belastingdienst Operational
MijnPensioenoverzicht Operational
DUO Operational
Rijbewijsregister Operational
PSD2 Operational
RDW Operational
PSD2 integrations Operational
PSD2 integration services Operational
ABN AMRO bank Operational
ASN bank Operational
Bunq bank Operational
ING bank Operational
Knab bank Operational
Rabobank Operational
Regiobank Operational
SNS bank Operational
Triodos bank Operational
Van Lanschot bank Operational
Credit services Operational
Credit registration services Operational
Guardianship services Operational
Insolvency services Operational
Digital identity services Operational
Communication services Operational
SMS integration Operational
E-mail integration Operational
Multi-channel integration Operational
Payment services Operational
iDEAL payments Operational
Payment initiation Operational
Bank statements Operational
iLoan Support Operational
iLoan Service Desk Operational
iLoan E-mail Operational
iLoan Playground Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Onboarding app provider ?
Fetching
Credit services ?
Fetching
Guardianship services
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Digital identity services
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Payment services
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Oct 20, 2026

No incidents reported today.

Oct 19, 2026

Digital identity services - Degraded service across multiple environments
Resolved - Digital identity services has been recovered
Oct 19, 17:55 CEST
Investigating - Digital identity services is experiencing degraded service across all environments
Impact:
- Quotes can be requested and updated. Quotes are not affected.
- Applications that are ready for signing can proceed once the incident is resolved. Affected customers might be unable to view their loan agreement.
- Applications up to and including pre-contractual information as well as applications that are already signed are not affected.

Our apologies for any inconvenience this may cause. We will notify you once the incident is resolved.
Oct 19, 17:54 CEST

Oct 18, 2026

UWV - Partial outage
Resolved - UWV has been recovered
Oct 18, 10:15 CEST
Investigating - UWV is experiencing an outage on some environments
Affected environments:
- Oranje - West

Impact:
- Quotes can be requested and updated. Quotes are not affected.
- Applications in which source data has not been collected yet can proceed after the incident is resolved. Affected customers will receive an e-mail once source data can be collected again.
- Applications in which source data has already been collected are not affected.

Our apologies for any inconvenience this may cause. We will notify you once the incident is resolved.
Oct 17, 07:47 CEST

Oct 17, 2026

Digital identity services - Degraded service across multiple environments
Resolved - Digital identity services has been recovered
Oct 17, 13:31 CEST
Investigating - Digital identity services is experiencing degraded service across all environments
Impact:
- Quotes can be requested and updated. Quotes are not affected.
- Applications that are ready for signing can proceed once the incident is resolved. Affected customers might be unable to view their loan agreement.
- Applications up to and including pre-contractual information as well as applications that are already signed are not affected.

Our apologies for any inconvenience this may cause. We will notify you once the incident is resolved.
Oct 17, 13:25 CEST

Oct 16, 2026

Payment services - Degraded service across multiple environments
Resolved - Payment services has been recovered
Oct 16, 19:15 CEST
Investigating - Payment services is experiencing degraded service across all environments
Impact:
- Quotes and applications are not affected.
- Loan disbursals might be delayed. Affected customers might not receive the loan amount until the incident is resolved.
- Direct debits might be delayed. Affected customers might be debited on a later date than the agreed direct debit day.
- Processing of manual payments might be delayed. Manual payments might not be processed until the incident is resolved.

Our apologies for any inconvenience this may cause. We will notify you once the incident is resolved.
Oct 15, 14:50 CEST

Oct 15, 2026

Onboarding app provider - Partial outage
Resolved - Onboarding app provider has been recovered
Oct 15, 13:03 CEST
Investigating - Onboarding app provider is experiencing an outage on some environments
Affected environments:
- Oranje - West

Impact:
- Quotes can be requested and updated. Quotes are not affected.
- Applications in which source data has not been collected yet can proceed after the incident is resolved. Affected customers will receive an e-mail once source data can be collected again.
- Applications in which source data has already been collected are not affected.

Our apologies for any inconvenience this may cause. We will notify you once the incident is resolved.
Oct 15, 12:47 CEST

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

Credit registration services - Partial outage
Resolved - Credit registration services has been recovered
Oct 10, 17:14 CEST
Investigating - Credit registration services is experiencing an outage on some environments
Affected environments:
- Oranje - West

Impact:
- Quotes can be requested. However, offers will not be given until after the incident is resolved.
- Applications in which source data has not been collected yet will experience a delay in the processing of the source data.
- Applications in which source data has already been collected are not affected.
- Processing of credit registration mutations might be delayed. Mutations might not be processed until after the incident is resolved.

Our apologies for any inconvenience this may cause. We will notify you once the incident is resolved.
Oct 10, 16:50 CEST

Oct 9, 2026

UWV - Partial outage
Resolved - This incident has been resolved.
Oct 9, 09:32 CEST
Investigating - UWV is experiencing an outage on some environments
Affected environments:
- Oranje - West

Impact:
- Quotes can be requested and updated. Quotes are not affected.
- Applications in which source data has not been collected yet can proceed after the incident is resolved. Affected customers will receive an e-mail once source data can be collected again.
- Applications in which source data has already been collected are not affected.

Our apologies for any inconvenience this may cause. We will notify you once the incident is resolved.
Oct 1, 11:20 CEST

Oct 8, 2026

Credit registration services - Partial outage
Resolved - Credit registration services has been recovered
Oct 8, 08:20 CEST
Investigating - Credit registration services is experiencing an outage on some environments
Affected environments:
- Oranje - West

Impact:
- Quotes can be requested. However, offers will not be given until after the incident is resolved.
- Applications in which source data has not been collected yet will experience a delay in the processing of the source data.
- Applications in which source data has already been collected are not affected.
- Processing of credit registration mutations might be delayed. Mutations might not be processed until after the incident is resolved.

Our apologies for any inconvenience this may cause. We will notify you once the incident is resolved.
Oct 8, 08:05 CEST

Oct 7, 2026

No incidents reported.

Oct 6, 2026

Credit registration services - Partial outage
Resolved - Credit registration services has been recovered
Oct 6, 01:59 CEST
Investigating - Credit registration services is experiencing an outage on some environments
Affected environments:
- Oranje - West

Impact:
- Quotes can be requested. However, offers will not be given until after the incident is resolved.
- Applications in which source data has not been collected yet will experience a delay in the processing of the source data.
- Applications in which source data has already been collected are not affected.
- Processing of credit registration mutations might be delayed. Mutations might not be processed until after the incident is resolved.

Our apologies for any inconvenience this may cause. We will notify you once the incident is resolved.
Oct 6, 01:42 CEST
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