Digital identity services - Degraded service across multiple environments

Incident Report for iLoan

Resolved

Digital identity services has been recovered
Posted Jun 01, 2026 - 12:34 CEST

Investigating

Digital identity services is experiencing degraded service across all environments
Impact:
- Quotes can be requested and updated. Quotes are not affected.
- Applications that are ready for signing can proceed once the incident is resolved. Affected customers might be unable to view their loan agreement.
- Applications up to and including pre-contractual information as well as applications that are already signed are not affected.

Our apologies for any inconvenience this may cause.We will notify you once the incident is resolved.
Posted Jun 01, 2026 - 12:34 CEST
This incident affected: Digital identity services.