[PRD] Onboarding app outage

Incident Report for iLoan

Resolved

[PRD] Onboarding app has been recovered
Posted Feb 26, 2025 - 09:18 CET

Investigating

[PRD] Onboarding app is experiencing an outage.

Impact:
- Quotes can be requested and updated. Quotes are not affected.
- Applications in which source data has not been collected yet can proceed after the incident is resolved. Affected customers will receive an e-mail once source data can be collected again.
- Applications in which source data has already been collected are not affected.

Our apologies for any inconvenience this may cause.
We will notify you once the incident is resolved.
Posted Feb 26, 2025 - 09:14 CET
This incident affected: Onboarding (Onboarding app provider).